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Choosing the right property management company can significantly impact your experience as an owner. And small property management companies certainly have their advantages. But large property management companies provide unique benefits that often surpass the smaller ones.
At Evernest, we started with a dream to grow. Today, we manage thousands of homes all over the country. Some of our owners initially worried that a large, corporate entity might provide impersonal service. But they quickly found the benefits of size offer great value in leasing, management, maintenance, and communication.
Here’s why choosing a large property management company is a smart decision for you and your property:
Leasing: Maximizing Exposure and Efficiency
Superior Marketing Strategies
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Effective property marketing is like a well-designed sales funnel. The more prospective residents who see a listing, the faster it rents. Large property management companies have the resources to drive significant traffic to their listings.
At Evernest, we receive tens of thousands of website visits from potential residents during peak rental seasons. Our top sources include major platforms like Trulia, Zillow, Craigslist, and the Multiple Listing Service (MLS). We also use our website to re-market other homes. This helps us give maximum exposure to every listing we have.
Streamlined Application Process
Large property management companies have two major advantages in processing applications:
Experienced Underwriting — With extensive experience reviewing applications, we make leasing decisions based on strict underwriting criteria, not gut feelings.
Efficient Re-marketing — If a home rents while processing an applicant's paperwork, large managers can easily provide other options. This increases the chances of quickly finding a qualified resident.
Dedicated Leasing Teams
Unlike smaller companies, where property managers juggle multiple responsibilities, large property management companies employ dedicated leasing teams. At Evernest, our leasing specialists focus solely on renting homes, ensuring faster and more efficient resident placements.
Property Management: Professionalism and Responsiveness
Timely Resident Communication
Managing properties isn’t just about filling vacancies—it’s about maintaining strong relationships with residents. Maintaining a consistent stream of communication with your resident is crucial to building this relationship and keeping it healthy.
Large managers employ dedicated staff for resident communication, ensuring prompt responses to inquiries and concerns. Smaller managers often find it hard to give this level of attention. That's because their team members often have to wear multiple different hats.
Efficient Accounting Practices
Reliable rent collection is a cornerstone of successful property management.
Large management companies do not assume residents will pay on time. Instead, they use automated billing systems. These systems send notifications and offer auto-payment options, as well as automatic fees.
This approach greatly increases on-time rent payments. At Evernest, we send electronic invoices for rent and additional charges, ensuring residents stay informed and reducing missed payments.
Convenient Resident Services
To improve the resident experience, large property management companies can provide modern features. Think: online rent payments and digital maintenance requests. These tools help residents get what they need with less effort.
Some large property management companies also provide extra services, like lawn care. This can keep residents happier and lead to longer lease terms.
Maintenance: Reliable, Cost-Effective Solutions
24/7 Emergency Service
Unexpected maintenance issues don’t adhere to business hours.
Large property management companies are better prepared for emergencies. This is true whether it’s a broken oven on Thanksgiving or a faulty AC in summer.
At Evernest, we have a rotating on-call system and a professional call service. This way, we can dispatch vendors swiftly, minimizing disruptions for residents.
Keep in mind that prompt and reliable maintenance responses are consistently among the top priorities for residents. So it's crucial to have a rock-solid system in place to deal with these unexpected events.
Access to a Network of Trusted Vendors
Large property management companies maintain relationships with multiple vendors, ensuring competitive pricing and high-quality work.
More work orders can also mean greater negotiating power, leading to cost savings for owners without compromising service quality.
Communication: Keeping Owners Informed
Over the years, we have learned what matters most to property owners: reliable communication.
Large property management companies prioritize this kind of communication. They use key tools to communicate with their owners, provide access to important property information, and share updates:
Owner's Online Portal
Large property management companies usually offer online portals. These portals let owners access important documents, such as:
Monthly statements
Financial reports
Paid invoices
Maintenance work orders
This self-service platform saves time and eliminates unnecessary back-and-forth communication between owners and managers.
A simple and easy-to-use platform like this is a huge help for owners. However, it can be too expensive for small property management companies. So, you're less likely to find one when working with smaller providers.
Dedicated Support Staff
At small property management companies, owners might struggle to get a timely response. Large property management companies, on the other hand, employ teams focused solely on owner communication.
At Evernest, we have a dedicated support staff. Their sole job is answering questions, providing updates, and ensuring owners have all the information they need
Streamlined Email Support
Large property management companies use centralized email support. This allows owners to send emails quickly, as they don't have to worry about which contact to use. They simply send their message to one contact, and the system routes it to the appropriate individual or team.
At Evernest, we use modern tools to track and manage support emails. This prevents important requests from falling through the cracks.
Wrapping Up: Why a Large Property Management Company is the Best Choice
Choosing a property manager is one of the most important decisions you'll make as a property owner.
Large property management company can offer real advantages at every step of the property management process. So, whether you're after sophisticated solutions or efficient service, a large property management company might be worth a look.
At Evernest, we’re committed to delivering exceptional service, leveraging our size and expertise to provide an unparalleled property management experience.
You can learn about our residential property management services here. Or, if you're ready to work with a large property management company today, reach out to get started!
