Rent Your Home: The Evernest Process
Professional Property Management & Investor Brokerage Services
Whether you already have a rental or want to purchase property, Evernest is here for you! We can help you buy, lease, manage, renovate, and even sell rental property.
We Can Help You Rent Your Property
Evernest has a strong application process that will ensure a great resident for your property.
The Evernest Brokerage Process
If you're an investor interested in purchasing a rental property here's how we can help you:
Step 1
Setting Your Targets
Step 2
Kicking Off The Process
Step 3
The Deal Machine
Step 4
The Evernest Diligence Process
Step 5
Intro to Evernest Property Management
Step 6
Navigating The Closing Process
Step 7
Moving Forward with Evernest
Questions You May Have
When most people begin looking for a property management company, they don’t know a lot about the process of renting out their home. Of course, they want to know what it costs, but they also have questions like:
What will my house rent for each month?
Determining the correct price for renting your home involves weighing several factors, including comparable market value, seasonality, amenities, rent control laws, and more. Input your unique info into our free rental analysis for an estimate.
How do you screen residents?
We gather extensive information on the following: credit check, employment verification, debt-to-income ratios, eviction history check, criminal history check, and previous landlord calls.
How long will it take you to rent my home?
Your home needs to be appropriately priced to be competitive in your market and the home itself needs to be appealing and rent ready. Rent ready homes can be leased as quickly as three weeks.
What about maintenance?
Evernest handles any maintenance requests submitted by your residents with licensed, insured vetted contractors. We can also facilitate renovations to help get your home rent ready.
Who holds my resident's security deposit?
Evernest holds your security deposit to help cover the costs of maintenance requests or renovations required to get your home rent ready.
The Management Agreement
Once you have decided to choose Evernest as your property manager, the first thing we’ll ask you to do is a sign a management agreement.
And no need to worry about lengthy contracts! Our management agreement agreement comes with a 100% Happiness Guarantee so you can cancel at any time if you’re not satisfied.
If you’re an investor with multiple properties, make sure to reach out to discuss your pricing options.
Additional Property Services Available
There are several options you can choose to add to the management agreement options like:
Gutter Cleaning
Yard Maintenance During Vacancy
Eviction Protection Plan
HVAC Inspections
Owner Onboarding
Once you choose a pricing package, sign a management agreement, and set us up with access to your home, we will schedule one of our property managers to complete what we call a Walkthrough Inspection.
An initial inspection report will be sent to you detailing if your home is ready or if work needs to be performed before we place the property in the rental market.
Once your home is rent ready, we begin aggressively marketing to prospective residents. We advertise your home on our website as well as all of the popular sites, such as:
Our goal is to produce as many showings on your house as possible. When we drive traffic to your home, we expect applications to follow.
How Long Will It Take To Rent My Home?
There are two main controllable factors that impact how long your home is on the market: PRICE and PRODUCT.
A home that is in good condition and priced within the market will rent quickly. Our goal is that your home will lease within 21 days.
PRICE
Determining market price for your home is critical. Price too high and your competition down the road will lease their home before yours every time. Our Leasing team will work with you to determine the right price for your home. Each week, we will send you marketing statistics with showing and application info. Our marketing team has a weekly meeting to discuss all of the homes on the market. This discipline ensures that we’re communicating any relevant info back to you promptly.
PRODUCT
Your product is your home. if you are content cutting some corners to save on cost, that’s fine. Just understand that it could cause your home to be passed over by some great residents. If your home is competing against a similar one down the road, it needs to be in good shape and look well cared for.
What happens when we find you a great resident?
Once we move a resident in your home, our communication with them starts almost immediately. Here are some of the ways we communicate with your resident:
Monthly Statements
Most people are used to getting a statement when a monthly obligation is due. So, we send your resident a statement each month that rent is due.
Resident Portal
Residents can access their portal 24/7 to set up automatic payments and see a rent payment history.
Service Requirements
We give your resident 24/7 access to call in a service request. We want to make sure they’re handled in an efficient and timely manner.
Support Email
We like to keep a written record of resident communication, so we ask all of our residents to correspond via email.
Text and Phone Calls
Sometimes we need to deliver important information to your resident, so a text or phone call is an efficient way to communicate. We will use whichever communication method is easiest for them (text, email, or a phone call).
Collections
If your resident does not pay when rent is due, we begin the process of reaching out to them. Our goal is to make contact, understand why their rent is late, and to make arrangements for the payment of your rent.
Maintenance
It’s important that you understand how maintenance is handled for your home. There are three main components to the maintenance of your property.
Maintenance Reserve
We require each owner to have a $500 maintenance reserve in their account for occasions when items must be addressed for your tenant. If you have more than five houses, we require $100 per home.
Maintenance Calls
BELOW $500: We will go ahead and dispatch a maintenance worker/vendor to handle the issue for the resident. You will see that reflected on your monthly statement with a copy of the paid invoice.
ABOVE $500: We will contact you to discuss the situation. This allows us the opportunity to talk about the solution and next steps.
ABOVE $500: We will contact you to discuss the situation. This allows us the opportunity to talk about the solution and next steps.
Resident-Related Damage
If we see an issue was caused by resident negligence, then we will bill the resident for the work. For example, if a child puts toys down the toilet and a plumber is called, the bill will be the tenant's responsibility.
The Turn
When your resident turns in their 30-day notice, we get ready for what we call “the turn”.
Our goal during this period is to get your home back on the market with another great resident as soon as possible. In some areas, we can begin marketing the home as soon as the resident turns in their notice. In other areas, it’s best to wait until the resident has moved out and the home is move-in ready.
Once the resident moves out of your home, we collect the keys and one of our property managers will perform a “move-out walk-through.” They will complete the inspection and will send that report to you. Included in the report will be pictures and estimate of work needing to be completed (if required) before we can market your home for rent again.
The “move-out walkthrough” also gives our property manager opportunity to assess if there has been any damage to the house we would consider beyond “normal wear and tear.” If so, we will charge the resident’s security deposit for the estimated cost to repair the damage.
We Can Help You Sell Your Property
If it comes time to sell your property, Evernest has access to thousands of investors looking to buy across all of our markets.