Evernest SMS Terms and Conditions
Effective Date: August 11, 2026
Program Description
Evernest Holdings LLC ("Evernest," "we," "us," or "our") offers text messaging (SMS/MMS) programs to residents, property owners, prospective renters, vendors, and other individuals who interact with us. Messages you may receive include:
Transactional and account messages, such as maintenance updates, rent and payment reminders, lease and account notifications, appointment confirmations, and property showing information. Marketing and promotional messages, such as information about Evernest services, available properties, and offers. Conversational messages, meaning two-way text conversations with Evernest team members regarding your account, property, application, or services.
Message frequency varies based on your interactions with Evernest and your account activity.
Consent to Receive Messages
Marketing and promotional messages. You will receive marketing or promotional text messages from Evernest only if you have given prior express written consent — for example, by checking a consent box or otherwise electronically signing a consent disclosure on an Evernest web form or online application, or by signing a written consent disclosure on paper. By providing that written consent, you authorize Evernest to send marketing text messages to the number you provide, including messages sent using an automatic telephone dialing system, and calls or messages using an artificial or prerecorded voice.
Consent to receive marketing text messages is not a condition of purchasing any goods, services, or property, and is not a condition of any lease, application, or business relationship with Evernest.
Informational, transactional, and conversational messages. By providing your mobile phone number to Evernest — whether through a web form or online application, verbally by phone or in person, or in writing (including in a lease or other document) — you consent to receive informational, transactional, and two-way conversational text messages from Evernest related to your account, property, application, tenancy, or services, including messages sent using automated technology.
Enrollment confirmation. When you opt in to an Evernest text messaging program, we will send a confirmation message identifying the program and including message frequency, message-and-data-rate, and HELP/STOP information.
You represent that you are the account holder or authorized user of the mobile number you provide. If you change or deactivate your mobile number, you agree to notify Evernest promptly so we can update our records.
Message and Data Rates
Message and data rates may apply to each message sent and received, according to your mobile carrier's plan. Please contact your wireless carrier for details about your text messaging plan.
Opting Out
You can stop receiving text messages at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message from Evernest. Your opt-out will be honored immediately. You will receive one final message confirming that you have been unsubscribed, and Evernest will send no further text messages to you from that phone number unless you opt back in.
Replying STOP stops all text messages sent from the Evernest phone number you reply to. Evernest uses different phone numbers for different messaging programs (for example, one number for marketing messages and another for account and maintenance messages). Opting out of messages from one number does not automatically opt you out of messages sent from a different Evernest number. To stop all Evernest text messages across all programs at once, contact us using the information in Section 6 and we will remove your number from all messaging programs.
Help and Support
For help, reply HELP to any message from Evernest, or contact us at:
Email: support@evernest.co
Phone: 205-940-6363
Contact Information
Evernest Holdings LLC
1 Independence Plaza, Suite 616
Birmingham, AL 35209
Email: support@evernest.co
Phone: 205-940-6363
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed by Evernest.
Eligibility
You must be at least 18 years of age (or the age of majority in your state of residence) to participate in Evernest text messaging programs.
Privacy
Your privacy is important to us. Information collected through our text messaging programs is handled in accordance with the Evernest Privacy Policy, available at evernest.co/privacy-policy. Mobile opt-in information and SMS consent are not shared with third parties or affiliates for their own marketing purposes.
Changes to These Terms
We may modify or update these SMS Terms and Conditions at any time. Changes are effective when posted to this page. Your continued participation in an Evernest text messaging program after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
Termination
Evernest may suspend or terminate any text messaging program, in whole or in part, at any time without notice. These terms remain in effect for messages sent before termination.
General
These terms are governed by the laws of the State of Alabama, without regard to conflict of law principles. If any provision of these terms is found unenforceable, the remaining provisions remain in full force and effect.