Frequently Asked Questions

We field questions every day about pricing, leasing, tenants, maintenance…you name it! On this page, we have listed some of the most commonly asked questions along with our answers. Please reach out with questions if you don’t find the answer you’re looking for.

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What is a maintenance reserve?

A maintenance reserve is an amount of money we hold in your account for any maintenance issues that may come up over the course of a lease. Currently, the reserve is $500 for one property, and the maintenance limit is $500 per property. This means that if a maintenance issue arises at your property below $500, we will take care of the issue for the resident. If it's above $500, we will contact you and collaborate on solving the issue together. This usually involves an estimate and approval before any work is completed. If you have more than one property with us, the reserve will remain $500 for your account until you have more than five properties. At that point, the reserve will be $100 per property, but the maintenance limit will be $500 per property. For example, if you have seven properties that Evernest manages, we will hold $700 in your account as a maintenance reserve. However, the maintenance limit will remain $500 for each property.

How much does Evernest charge for maintenance?

Because we have our own maintenance team working on your home, we charge an hourly rate plus materials. For specific market pricing, contact us at [email protected] and we can get you specific maintenance pricing.

How much should I budget for maintenance?

It’s difficult to answer that question without knowing the age and size of your rental home. A common guideline is to expect around 1% of the value of your home in maintenance cost annually.

Can I choose the tenant once Evernest has done the screening?

We don’t share any of the tenant’s application information with our owners. All application approval decisions are made by our team and we strictly follow Fair Housing guidelines.

How do you screen applicants?

Check out our Approval Criteria page.

How long does the process of getting my home on the market take?

If your home is in rent-ready condition, the entire process to get your home on the market can take less than a week.

Can I do my own maintenance?

While we prefer to handle all maintenance because it provides a much smoother tenant experience, in some cases we allow owners to manage maintenance. Ultimately, this decision is made on a local level by our Team Leaders. We have the ability to handle all of your maintenance. With our in-house maintenance team, we take care of you each step of the way. We also give a 12-month warranty on all of our work!

Where should I buy an investment property?

Give us a call and we can walk you through some of the areas we see investors buying houses. We also have a lot of investor information on video page that may help. Check out our podcasts page that features interviews with local investors that share their local insight!

How much should my home rent for?

Great question! This is going to depend on condition of the home, location of the home, and comparable rentals in your area. Give us a call and we can walk you though a rental report which will help you understand the potential rent you can expect.

What are average property management fees?

We have various pricing plans you can choose from depending on your situation. Please visit our pricing page to see your options.

Can I rent my property and still keep it listed for sale?

Yes, you can. The only warning we would give is that if we get a lease signed and the next day you receive an offer, you must sell your home with a tenant! So this is not something we encourage if you would be upset by that scenario.

How long will it take to rent out my property?

Renting your home is a function of the amount of traffic driven to see your home. Simply put, it’s a numbers game! At Evernest, we take renting your home serious and harness the power of both digital and guerrilla marketing tactics to get your house noticed, applications filled out, and tenants placed. We’ve found that it takes a certain number of showings and not a certain amount of time to lease your home. That is why our goal is to drive traffic to your home. Our current marketing efforts for our rental homes drive approximately 15k to 20k unique visitors to our website each month. This marketing traffic is what produces showings, which produces applications, which produces a well-qualified tenant for your rental property.

Am I better off renting my property in this current market?

That is a good question! It’s difficult for us to give you the answer, but we do know that even in a down real estate market, we rent a lot of houses. If you can afford to hold on to your house and would enjoy collecting rent each month, reach out, and we’ll be happy to share the scope of our services.

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