Hey everyone! Spencer Sutton here with gkhouses, and today I just want to talk to you and hopefully answer the question, “Is gkhouses a good fit for you?”
When you start searching on the web or reading reviews about a property manager, the reviews on their website only tell you part of the story.
Ultimately, you need to find a property manager that works well with your situation. This is very important to us here at gkhouses.
We are not a small mom-and-pop that manages just, you know, 200 or 300 houses. We currently manage close to 2,000 houses.
There are typically three reasons why we are not a good fit for someone, so let’s go over those and talk about the reasoning behind each one. So, when you ask yourself, “is gkhouses the right for me,” consider these.
I had a conversation with an owner just a few days ago about this topic. After asking her a few questions, she had some issues and a complaint that she was giving me. I was listening and asked her a few more questions, and by the end of the conversation we concluded that gkhouses is probably not a good fit for her.
Now, that doesn’t make this person wrong and it doesn’t make us wrong either. It just is what is. And it is best to realize this before you hire a property manager.
When you are hiring a property manager, think of some questions that are important to you. You spend a lot of energy and time figuring things out, signing contracts, getting potential tenants to look at the property, etc., and to do all of that with the wrong company will make it a trying experience.
The first sign is when we have an owner who likes to micromanage everything that goes on.
To elaborate, this is an owner who feels like they need to know about every conversation with a tenant. They want to know what we have done, why we did it, essentially every step along the way.
If you are into knowing every detail that happens, we may not be a good fit for you. Especially during busy periods, including when the tenant is moving in or out.
We have gone through the process of helping tenants move out, getting houses ready, etc. thousands of times. We have a definite process that we follow to ensure that everything goes as smoothly as possible. In our experience, an owner or investor does not usually have that much experience.
And so, when an owner is requesting things that are out of process for us, there are more opportunities for balls to be dropped and things to be missed. This will make the owner upset and it will take longer for us to get our job done.
The second sign is when owners prefer to bring in their own tenant.
Now, you are able to bring us, tenants, there is nothing wrong with that. Although, if we are managing the lease, showing the property, and receiving applications, then we have some say about who moves in.
There are always owners who tell us to approve whoever goes into their house, but that is not the way we operate.
evernest has a set of strict criteria of who we accept and who we don’t accept. We will accept someone if they come to see the property, takes the steps to get approved, and meets the requirements from the checklist.
We make sure to follow the Fair Housing law, and that everything we do goes according to the law. That is the reason we have this process, and it has been successful for thousands of owners and tenants.
When we open up the opportunity for an owner to have a say in who goes in the house, it brings upon a lot of liability. It can also exclude a lot of great tenants. For example, when an owner only wants a single person or only a family moving in, that limits who you can rent to.
The third reason we may not be a good fit is if you want to handle all of your own maintenance.
We have in-house maintenance and the option for owners to do their own maintenance. When owners start to micromanage and be involved in every detail, that is when it becomes a problem.
The owner I mentioned earlier was one that needed to micromanage. They were involved in every process of moving the tenant in and out, rehabbing the property, etc. They were also doing all of their own maintenance.
We had two approved applicants and when our team leader selected one, the owner got upset because we didn’t select the other. And on top of that, she was doing all of her own maintenance. Which is fine with us.
In our last conversation, I asked her what she needed us for because she was doing everything herself. She replied with saying she didn’t want to collect rent and that she wanted us to handle that.
Keep these things in mind when asking, “is evernest a good fit for you?”
We would love to talk about any questions or concerns you may have. Evernest is a very transparent company and we hold that standard to be clear on all of our processes.
Our team will help you understand why we do certain things. We are open to having a discussion about whether or not we are the right company for you.
Regardless, we hope that you have great success in your rental house endeavors. We want you to have great success and find awesome tenants.
So, that’s all I’ve got for you today. Feel free to contact us if you have any questions! Talk to you soon.
Spencer is the VP of Marketing at Evernest. He wakes up with Google and Facebook on his mind. Having bought and sold over 150 homes in Birmingham, Spencer gets a kick out of helping new and seasoned investors navigate the mistakes he made as an investor. Spencer is also passionate about his love for Michael Jordan and does his best to explain to the Millennials (who never saw him play live) how much better he was than LeBron. He loves to hang out with his wife, kids, and the world’s best black lab, Jett.