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BEST CRM Software of 2022

BEST CRM Software of 2022

CRM Software

CRM software is a database of all customers that contains all of the company's information about them, as well as a history of all interactions with them across all communication channels. CRM software also automates tasks like dynamically scheduling calendar events, setting appointment reminders, prioritizing the sales pipeline, and recognizing new sales possibilities automatically. It's not easy to pick the best CRM software. There are plenty of excellent choices available. Not to mention the numerous reviews. That is why we have done the work for you. We've examined the best CRM software for all businesses. These tested top CRM software will help you to capture those crucial interactions.

Zendesk

Entry Level Price: US$19 per user/month

Description Zendesk Sell is an easy-to-use sales CRM that delivers everything sales teams need to maximize productivity, pipeline visibility, and revenue. With built-in prospecting tools, account management, and their integration with Zendesk Support, Sell helps businesses understand and a track the entire customer journey - from prospect to lifelong customer. And with a leading mobile app, sales teams can do all of this and more from anywhere.  
Key Features
  • Lead Scoring
  • Pipeline Management
  • Account Management
  • Email Integration
  • Built-In Sales Engagement Tools
  • Task Player
  • Production Catalog
  • Integrated Communication Channels Like Call and Text
  • Smart Lists and Templates
  • Email Sequences
  • Automated Power
  • Sales Triggers
  • Open APIs
  • Third-Party Integrations

Sleekflow

Entry Level Price: US$79 per user/month

Description With our omnichannel social commerce platform, SleekFlow empowers the future of social and commerce. Transform the way of business by merging chat and sales and building an unstoppable ecosystem of chat commerce.;Serving over 5000+ multinational companies worldwide across industries, our platform enables a comprehensive customer journey across SMS, live chat, and major social and messaging services like WhatsApp, Facebook, Instagram, or whatever your clients prefer. Streamlining the whole commerce process with social and sales all in one to breakthrough your sales growth limits.;Our customer engagement solution allows businesses to enhance cross-departmental collaborations, manage all interactions with customers, blast out automated campaigns, and boost up sales all in one. Conversions through conversations have never been easier. Book a demo now!  
Key Features
  • All-in-one Inbox - SleekFlow, an omnichannel messaging platform, merges multiple instant messaging tools, such as WhatsApp, Facebook Messenger, Instagram, Telegram, etc., into one place to help businesses sell and support better. The app helps implement efficient leads routing and allows simultaneous collaboration across teams. Its easy integrations with customer relationship management tools enables businesses to automate workflow and engage customers in real-time.
  • Social CRM - By importing existing data, businesses can categorize contacts for refined targeting. They can integrate SleekFlow with third-party software such as Shopify to filter customers based on order histories and purchase preferences and create lists. The analytics dashboard provides all the insights businesses need to improve their CRM strategy.
  • Campaign - With personalized broadcast messages, businesses can execute result-oriented campaigns to generate leads and accelerate the growth of their sales pipeline.
  • Automation - Automated rules can be set on SleekFlow to send engagement messages, assign conversations, and even auto reply to comments on Facebook and Instagram. It helps businesses get rid of the manual elements and simplify workflows to explore countless possibilities. Integrated with Shopify, SleekFlow can send automated messages when contacts are added or updated or shopping carts are abandoned. Businesses can also build chatbots to qualify leads and answer FAQs.
  • Integration - SleekFlow also acts as an omnichannel payment solution that allows merchants to send payment links and product catalogues to get paid in chat. From browsing the catalogue and raising questions to completing the order and making the payment, and even tracking the delivery and giving feedback, every step can be done in just one app.

Clientjoy

Entry Level Price: US$19 per user/month

Description Clientjoy is an all-in-one CRM used by over 4,000 Agencies and 10,000 Freelancers across 90+ countries to manage their leads, appointments, proposals, invoices, and much more. You must pay once for every user and use the tool for life.
Key Features
  • Email sequencing - Setup scheduled emails for your leads and share upcoming projects to increase footfalls and sales calls.
  • Dedicated client portal - Share your files and important document in a secure and password-protected way.
  • Whitelabeling remove Clientjoy completely to provide a cohesive and complete experience to your teammates and clients. Keep Clientjoy a secret from the rest.
  • Proposal / Quotes / Estimates - Bring your own templates from photoshop, illustrator or use our 25+ ready-to-use templates to share estimates or quotes in less than 180 seconds.
  • Sales Pipeline - Customise your sales pipeline to ensure that your hot leads are followed up on in a timely manner generating more revenue for your company

Nimble

Entry Level Price: US$25 per user/month

Description Nimble is the simple, smart CRM for small business teams using Office 365 or Google Workspace. It combines the strengths of a traditional CRM into one powerful relationship manager that delivers valuable company and contact insights - everywhere you work. Nimble tools and insights are accessible by our Cloud WebApp, browser extension, built-in apps for Google and Microsoft Email Inbox and mobile apps for iOS and Android.    
Key Features
  • Built to work with Microsoft 365 and Google Workspaces
  • Two-Way email, contact & calendar syncing
  • Inbox, LinkedIn, Twitter, any cloud business app & more
  • Automatic Social profile matching and contact enrichment
  • Search by customizable & saved segments; Send individual and group templated trackable emails
  • Send personalized group messages
  • Set up time-saving email templates; Team task reminders and client stay-in-touch reminders
  • Snapshot Overview of Deal Pipeline Management
  • Manage People and Company Processes with Nimble Workflows
  • Track and grow sales with Nimble Deal Pipeline management
  • Use Nimble’s Today Page as your dashboard for your team
  • Custom contact & data fields

Creatio

Entry Level Price: US$25 per user/month

Description Creatio CRM is a no-code-powered suite of high-end products for marketing, sales, and service automation to automate the entire customer journey with a maximum degree of freedom. -Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no code -Sales Creatio - an end-to-end platform to automate sales processes of any type with no code - Service Creatio - an omnichannel platform to automate customer service workflows of any complexity.
Key Features
  • Unified CRM experience
  • Unlimited no-code customization
  • 360-degree customer view
  • End-to-end workflow automation
  • Real-time analytics and reporting
 

OfficeClip

Entry Level Price: US$3 per user/month

Description OfficeClip Business CRM lets you efficiently manage your contacts from one central location with powerful features, accessible via the web. It plays a significant role in building customer relationships on a long-term basis. Our Free version is available with unlimited users, free upgrades, unlimited file uploads. With our online CRM track leads and focus more on closing deals through Opportunities, manage business accounts with Accounts module, create and send invoices through Invoicing, manage events, meetings, and appointment scheduling with online Calendar management and keep track of competitors through the Competitor module. It is a tool designed to handle all the high-level organizational requirements in one solution. It plays a vital role in building customer relationships, improving productivity, and customer service.  
Key Features
  • OfficeClip CRM provides deeper insights into customer information along with notes, events, tasks, documents, and their issues.;
  • Create multiple organizations for different business units.;
  • Can be used by all kinds of small and medium-sized businesses.;
  • In-built and customer reports available.;
  • Securely share documents, reports, and invoices with your customer via Customer portal;
  • Manage your daily business tasks with Task Manager;
  • Automated campaign marketing.;Integrations with popular apps.;
  • Available in Installed and Hosted version.

Flowlu

Entry Level Price: US$29 per user/month

Description Flowlu is an all-in-one software for business automation and team collaboration. It’s an easy-to-implement online platform that offers tools for project and task tracking, CRM, financial management and invoicing, knowledge sharing, mind mapping and communication. Flowlu helps teams to stay on top of their deadlines and work progress, organize their workflow, and keep track of client communication.  
Key Features
  • Automation rules and project workflows
  • Multiple task views, including Kanban, GTD, Gantt
  • Sales pipelines and opportunity management
  • Knowledge base, inbuilt chat, and mind maps
  • Different levels of permission to employees
  • Turn words into workflows and collaborate in real-time
  • Integrations with your inbox, telephony, calendars, online payment gateways and other 500+ popular apps
 

Really Simple Systems

Entry Level Price: US$14 per user/month

Description An easy-to-use CRM designed for growing teams in small and large B2B organizations. With Really Simple CRM helps you work smarter by managing and tracking your leads and customers, with exceptional customer service included within every package.
Key Features
  • Managing and Tracking Leads
  • Myriad of self-service resources so you can access the information you need at any time
  • Tutorial videos, step-by-step guides, and in-product Help Drawers to guide you through all the features
  • Build campaigns and send newsletters directly from your CRM system
  • Compliant with GDPR, you can capture new leads from web forms and assign them to your sales staff to follow up
  • No need for a separate emailing product as everything you need is in one place
  • Automated email marketing campaign
  • Monitor your leads, opportunities, and values at campaign level
  • Simple Marketing just gives you the tools you need to keep in contact with your database
 

Nutshell

Entry Level Price: US$20 per user/month

Description Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software.  
Key Features
  • Unlimited contact and data storage
  • Sales and lead reporting
  • Email and calendar sync
  • Customizable single pipeline
  • Embeddable web forms
  • Technical support by phone, email, and chat
  • No annual/quarterly contracts
  • Additional key features included in Nutshell Pro
  • Unlimited automated pipelines
  • Advanced reporting suite
  • Personal email sequences
  • Sales quotas and activity quotas
  • One-click phone dialling and recording
 

Capsule

Entry Level Price: US$18 per user/month

Description Capsule is a smart, simple online Customer Relationship Management tool. It was established in 2009 and is used by over 10,000 businesses globally across a wide range of sectors to help manage their customer records.
Key Features
  • Contact management gives you a bird’s eye view of the people and organizations you do business with
  • Keep track of all opportunities and values across multiple sales pipelines
  • Create email templates and send emails from within Capsule via Outlook or Gmail
  • Task management and reminder emails help you to keep on top of your to-do list.
  • View tasks and amend due dates in your own personal calendar
  • Mobile app for iOS and Android to take Capsule with you anywhere

Monday.com

Entry Level Price: US$8 per user/month

Description Monday.com's project management and CRM solutions keep you on track so you can concentrate on your clients rather than your software. Its user interface resembles that of a spreadsheet, but it offers significantly more capability. Custom dashboards keep the information you need at your fingertips, and eight data visualization options, including Gantt charts and Kanban boards, let you dive deep into your workload.
Key Features
  • Simplify decision-making with real-time insights
  • Keep your business tools all in one place
  • Save time and leave repetitive work behind
  • Visualize project milestones and dependencies
  • Prioritize tasks and balance demands according to capacity
  • Turn words into workflows and collaborate in real-time
  • Add context to your tasks by uploading any file type

Pipedrive

Entry Level Price: US$9.90 per user/month

Description While all CRMs collect lead and sales data, Pipedrive's visual sales pipeline sets it different from competitors. You can see the exact stage of each deal and use the drag-and-drop interface to do mission-critical tasks like adding contacts and shifting deals between stages. Pipedrive even captures leads from chatbot and web form interactions and feeds them directly into the pipeline so they don't get lost. You can use existing workflow systems or construct new ones with custom pipelines and fields.
Key Features
  • Manage lead and deals
  • Track communication
  • Automate and Grow
  • Insights and reports
  • Privacy and security
  • Mobile apps and integrations

Zoho CRM

Entry Level Price: US$14 per user/month

Description For remote teams and sales professionals who spend a lot of time on the road, Zoho CRM is an excellent alternative. Its iPhone and Android app have many of the same features as the desktop version and updates in real-time, ensuring that the most up-to-date customer information is always available.
Key Features
  • Salesforce automation
  • Process management
  • Convers in real-time with customers and prospects
  • Analytics
  • Sales enablement
  • Performance management
  • Predictive sales and intelligence
  • Customization
  • Marketing automation
  • Team collaboration
  • Security

Hubspot

Entry Level Price: US$45 per user/month

Description Customer relationship management software is great for acquiring a lot of sales data, but the true value comes from how firms can use it to improve sales teams' performance and make strategic business decisions. HubSpot is a CRM for small organizations that desire the greatest reporting tools and performance insights. Its forever-free subscription comes with over 90 report templates to choose from and arrange on customizable dashboards.
Key Features
  • Contact management
  • Deal stages
  • Daily dashboard
  • Task management
  • Content repository
  • Automated data capture
  • Reporting
  • Marketing automation
  • Personalized sequences
  • Email integration
  • Meeting scheduling

Freshworks

Entry Level Price: US$15 per user/month

Description Freshworks is a standout solution for salespeople that make and receive a lot of calls and need CRM software to track the data generated by those calls. With a single click, you can connect your existing phone number to the CRM platform, or purchase a new local or toll-free number from over 90 countries. There are also vanity and mobile phone numbers available.
Key Features
  • Customization
  • Productivity
  • Communication
  • Marketing automation
  • Make better decisions with AI
  • Pipeline management
  • Get action-oriented insights with visual reports
  • Control the accessibility of your data
  • Integrations

Full List of CRM Softwares

Salesforce CRM

ActiveCampaign

SharpSpring

Thryv

Copper

Pipeliner CRM

Nimble

Zendesk Sell

Vendasta

Nutshell

Less Annoying CRM

Wrike

Insightly CRM

Creatio

Salesforce Essentials

Salesflare

NetHunt CRM

Flowlu

Accelo

Deskera CRM

EngageBay All-in-One Suite

Vtiger All-In-One CRM

Streak

LeadSquared

Spiro

SAP CRM

Solid Performers CRM

SalezShark

SugarCRM

Prospect CRM

Nextiva

Scoro

Membrain

Oracle EBS CRM

BenchmarkONE

C2CRM

OnePageCRM

Really Simple Systems

Ontraport

Capsule CRM

Apptivo

vcita

Referrizer

IRIS CRM

Efficy CRM

FreeAgent CRM

Netsuite

Insightly

Mailchimp

Agile

OfficeClip

Clientjoy